BowTech warranties its bows with a Lifetime Warranty
to the original owner (except for the following exclusions). In
short, if it breaks, we will fix it.
1. Original Owner. Warranty applies to
the original owner only and is nontransferable.
2. Components Not Covered. Cables, strings,
wheel bushings, bearings, paint and/or film dipped finishes are
not included in warranty.
3. Damage Not Covered. Damage caused by
abuse, mishandling, dry-firing, alteration or modification to original
product, or shooting of arrows less than five grains per pound of
draw weight may render the warranty void.
4. Warranty Card. For the Warranty to be
in effect, the Warranty card must be completed and properly returned
to BowTech with a copy of the purchase receipt within
30 days of purchase for Warranty to be in effect.
5. Authorized Dealer. The BowTech Warranty
covers only bows bought from Authorized BowTech Dealers. Contact
BowTech (888-689-1289) if you are unsure if the person you are buying
from is an authorized dealer.
All products returned for warranty service should
be returned to the dealer first for inspection and determination
of any problem. Your sales representative or a customer service
representative can help you determine if factory service is required
or if your Pro Shop can repair the problem. The bow owner is responsible
for the return freight to BowTech, and BowTech will in turn, pay
for the return freight of the repaired product.
In the event that a bow must be returned for factory
service, a Return Authorization (RA) number must first be obtained
through your sales or customer service representative.
Bows returned to the factory without an RA
number will be refused. All bows must include the following:
A large, readable RA number on the outside
of the box.
A copy of the sales receipt if previously
Must be sent freight prepaid. No COD
shipments will be accepted.
Do not include accessories unless otherwise
instructed. BowTech will not be responsible for loss or damage
to any accessory left on the bow when shipped to BowTech.
All methods of shipping by UPS or FED-EX
only. Sender should insure all shipments.
If your bow cannot be repaired, we reserve
the right to replace your bow with a newer model.
BowTech reserves the right to make parts
substitutions on warranty coverage at BowTechs sole discretion
and for any reason.
Our goal at BowTech with all warranty returns
is to have the bow out the door, shipped back to you within 72 hours
after receiving it in our facility. Our customers are our greatest
assets and we will give you the highest quality, most efficient
service in the industry.