Contact Information

If you do not see the answer to your question listed below, please contact us via email at BTMerch@BowTechArchery.com


Shipping Information

There is a flat rate of $9.95 for shipping on all orders.

This online store currently cannot ship internationally. Stay tuned for this feature in the future.


Terms and Conditions / Returns

PRICING: Prices shown are subject to change without notice. All prices shown in US Dollars.

RETURNS: BowTech Archery will accept returns of unwashed, unworn merchandise for a full refund or exchange within 30 days of purchase. We guarantee our merchandise to be free of manufacturing defects, and will accept defective items for full refund or exchange within 30 days of purchase. In all cases, refunds will be made in the form of the original payment. We will refund shipping and handling charges only in the case of manufacturing defects.

Returns MUST be sent via UPS, USPS or FedEX (with a tracking number), as we need to have a verifiable tracking number to follow in the event of a lost or delayed package. If a package is sent via any other method, and is lost in transit, we will have no way to verify the package and will not be able to complete the return process.

Return package must also include the following information: Reason for return, whether the return is for refund or exchange, and if an exchange is requested, the item number, size, color, and quantity of the requested exchange items. Proof of purchase, such as a copy of the original sales receipt or packing slip is required for reimbursement of the purchase price as well as the original product. If these requirements are not met, the return process may be delayed significantly.

Please return products to:
BowTech Archery
c/o Merchandise/Apparel Returns
90554 Highway 99 N
Eugene, OR 97402

BACKORDERS: We work hard to endure prompt delivery of your order. However, if for some reason a specific product is on back order, we will contact you by phone or by email to notify you of the delay. We will give you an estimated delivery date or allow you to change your order for an item that is currently in stock.

C.O.D. ORDERS: We do not accept C.O.D. Orders. All orders must be paid via credit card online.

ARTWORK AND COPYRIGHTS: BowTech Archery and its affiliates retain copyrights to all artwork. Additionally, all designs displayed are copyright © 2012 BowTech Archery. Duplication, modification, or imitation is strictly prohibited.

DELIVERY: Please allow 7 to 10 days for delivery.